Refund policy

Overview

At Mannai Home, we're dedicated to your satisfaction with every purchase. If you're not completely pleased with your order or if you receive a damaged or incorrect item, we'll gladly accept your return within 14 days. Our easy return policy ensures a hassle-free experience.

 

What you will need

To ensure the best protection and eligibility for a refund, items must be returned in their original packaging, unused, along with your receipt and all paperwork, parts, and accessories.

 

How to return an item?

To initiate your return, please notify us within 14 days of receiving your order. Contact us via email at info@mannaihome.com or call us at +974 5022 7016 (Saturday-Thursday, 09AM to 1PM & 4PM to 10PM). Our customer service team will assist you in completing the return process.

 

Refunds

Once we receive and process your return, we’ll issue a refund to your original payment method, typically within 7-14 business days. The exact timeframe may vary depending on your payment method. Kindly note that the bank and processor commission or charges will be deducted while refunding the amount paid.

Warranty and repairs

For warranty-related concerns, please check Product Warranty Card. To schedule a repair, contact us via email at info@mannaihome.com or call us at +974 5022 7016 (Saturday-Thursday, 09AM to 1PM & 4PM to 10PM). Our customer service team is happy to assist you.